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Privacy Policy

Last updated: 09/01/2026

 

ZESP Cleaning Services (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us.

 

 

 

1. Who We Are

 

 

Business name: ZESP Cleaning Services

Website: www.zespcleaningservices.co.uk

Contact email: info@zespcleaningservices.co.uk

Phone number: 01789 632549

 

We are a commercial cleaning company providing professional cleaning services to businesses.

 

 

 

2. What Information We Collect

 

 

We may collect and process the following personal data:

 

 

Information you provide directly

 

 

  • Name

  • Company name

  • Email address

  • Phone number

  • Any information you submit via contact forms, enquiries, or emails

 

 

 

Information collected automatically

 

 

  • IP address

  • Browser type and version

  • Pages visited on our website

  • Date and time of visits

 

 

This data is collected through cookies and analytics tools (see Section 7).

 

 

 

3. How We Use Your Information

 

 

We use your personal data to:

 

  • Respond to enquiries and requests

  • Provide information about our services

  • Communicate with prospective and existing clients

  • Improve our website and services

  • Comply with legal or regulatory obligations

 

 

We do not sell your data to third parties.

 

 

 

4. Lawful Basis for Processing

 

 

Under UK GDPR, we process personal data based on the following lawful grounds:

 

  • Consent – when you submit an enquiry or contact form

  • Legitimate interests – to operate and improve our business

  • Legal obligation – where required by law

 

 

 

 

5. Data Sharing

 

 

We may share your data with:

 

  • Professional advisers (such as accountants or legal advisers)

  • IT and website service providers

  • Regulatory or law enforcement authorities if legally required

 

 

All third parties are required to respect the security of your personal data and process it in accordance with the law.

 

 

 

6. Data Retention

 

 

We only retain personal data for as long as necessary:

 

  • Enquiry data: up to 24 months

  • Client records: for the duration of the business relationship and as required for legal or tax purposes

 

 

When data is no longer required, it is securely deleted.

 

 

 

7. Cookies

 

 

Our website may use cookies to:

 

  • Improve website functionality

  • Analyse website traffic and usage

 

 

You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy (if applicable).

 

 

 

8. Data Security

 

 

We take appropriate technical and organisational measures to protect your personal data against:

 

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

 

 

Access to personal data is limited to authorised personnel only.

 

 

 

9. Your Data Protection Rights

 

 

Under UK GDPR, you have the right to:

 

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

 

 

To exercise any of these rights, please contact us using the details above.

 

 

 

10. Complaints

 

 

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

 

Website: https://ico.org.uk

Phone: 0303 123 1113

 

 

 

11. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

 

 

12. Contact Us

 

 

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

 

ZESP Cleaning Services

info@zespcleaningservices.co.uk

www.zespcleaningservices.co.uk

01789 632549

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